c1111 Terms and Conditions
Please read these terms and conditions carefully before creating an account or using any service on the c1111 platform — they define your rights and responsibilities.
General Overview
Introduction and Acceptance
c1111 is an online gaming and betting platform operated for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between c1111 and its users.
By accessing or using c1111 through its website, mobile version, or any other channel, you confirm that:
- You are at least 21 years of age.
- You are voluntarily accepting these terms.
- Participation in online gaming activities is legally applicable in your area.
- You are participating on your own behalf and with your own funds.
Age Verification and Eligibility
c1111 strictly prohibits anyone under the age of 21 from opening an account or using the platform. If the age provided at registration is found to be false, c1111 reserves the right to close that account and withhold the associated funds at any time.
The following individuals may not use c1111:
- Any person under the age of 21.
- c1111 employees or their close family members.
- Persons whose accounts were previously terminated due to a violation of c1111 policies.
- Persons accessing the platform using any automated software or bot.
Account Management
Account Registration
To open an account on c1111, users must provide accurate and complete information. Only one account per person is permitted. Operating multiple accounts is considered a violation and both accounts may be terminated.
If any account information changes, the user must notify c1111 immediately. Please contact [email protected].
Account Security
It is your responsibility to keep your login password and account information completely confidential. All activity on the account will be considered your own.
If you suspect that someone else has accessed your account, change your password immediately and contact c1111 support. c1111 is not liable for any loss resulting from unauthorized access.
Account Verification
c1111 reserves the right to verify a user's identity at any time. Identity verification may be mandatory before processing a withdrawal or receiving a bonus.
If required documents are requested and not provided in a timely manner, the account may be temporarily suspended.
Financial Transactions
Deposit and Withdrawal Policy
c1111 supports the following payment methods:
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Withdrawal Time |
|---|---|---|---|
| bKash | ৳100 | ৳1,000 | 5-30 minutes |
| Nagad | ৳100 | ৳1,000 | 5-30 minutes |
| Rocket | ৳100 | ৳1,000 | 5-30 minutes |
Rocket is the mobile wallet service of Dutch-Bangla Bank. c1111 processes transactions only through the three methods listed above.
Fund Use and Source
All funds deposited on c1111 must come from a legitimate source. If money laundering or any other illegal financial activity is suspected, c1111 reserves the right to suspend the account and notify the relevant authorities.
Withdrawals must be made through the same method used for the deposit. c1111 reserves the right to complete verification before processing a withdrawal.
Bonuses and Promotions
Welcome Bonus Terms
A 200% welcome bonus is available on the first deposit at c1111, up to a maximum of ৳5,000. For example:
- A deposit of ৳1,000 earns a ৳2,000 bonus, making the total balance ৳3,000.
- A deposit of ৳6,000 or more earns the maximum ৳5,000 bonus, making the total balance ৳11,000.
The wagering requirement for the bonus is 10 times the bonus amount — on the bonus amount only, not the total balance. Example: for a ৳2,000 bonus, a total of ৳20,000 in bets must be placed before the bonus can be withdrawn.
General Bonus Usage Policy
The following terms apply to c1111 bonuses:
- A user may not claim the same bonus more than once.
- Bonus funds cannot be withdrawn directly without meeting the wagering requirements.
- c1111 reserves the right to modify or cancel bonus terms at any time.
- Playing certain games with bonus funds may be restricted — contact support for details.
- In the event of a bonus terms violation, c1111 may cancel the bonus and any associated winnings.
VIP Program and Gameplay
VIP Levels and Cashback
The c1111 VIP program has three levels. Levels change based on user activity and regular participation:
| VIP Level | Weekly Cashback |
|---|---|
| Bronze | Up to 0.3% |
| Silver | Up to 0.7% |
| Gold | Up to 1.0% |
VIP benefits may be changed at c1111's discretion. Cashback is calculated weekly and paid out the following week.
Fair Play Policy
c1111 uses SSL encryption and a verifiable Random Number Generator (RNG) to ensure fair play. The following behaviors are strictly prohibited:
- Playing games using bots or automated software.
- Exploiting system vulnerabilities or attempting to hack.
- Unfairly sharing bonuses or financial benefits with other users.
- Reclaiming promotional benefits through multiple accounts.
If c1111 detects such activity, it reserves the right to terminate the account and forfeit any winnings.
Responsible Gaming and Restrictions
Responsible Gaming Policy
c1111 believes that gaming is for entertainment, not as an alternative source of income. We place the highest importance on responsible gaming.
c1111 offers the following tools to protect users:
- The ability to set your own deposit limits.
- The option to voluntarily take a temporary break or permanently close your account if needed.
- 24/7 support — get help immediately if you experience a problem.
Visit our Responsible Gaming page to learn more.
Limitation of Liability
c1111 is not liable for the following:
- A game being interrupted mid-session due to a lost internet connection.
- Issues with the user's device or software.
- Delays from third-party payment providers.
- Service disruptions caused by technical or natural circumstances beyond our control.
However, c1111 always strives to protect the legitimate interests of users and takes appropriate action in the case of a verified technical error.
Account Closure Policy
c1111 may temporarily or permanently close an account in the following circumstances:
- In the event of a terms violation.
- If evidence of fraud or unfair play is found.
- If identity verification fails.
- At the user's own request.
For any questions regarding account closure, contact [email protected].
Privacy and Dispute Resolution
Data Privacy
c1111 is committed to protecting users' personal information. We keep your data secure using SSL encryption technology.
Read our Privacy Policy to learn more about how we collect, store, and use your information.
Dispute Resolution Process
If a dispute arises, the user must first contact c1111 support directly. c1111 will always strive for a fair resolution.
Contact methods:
- Immediate assistance via 24/7 live chat.
- By email: [email protected]
Including account information and relevant evidence in dispute-related correspondence helps reach a faster resolution.
Changes to Terms and Conditions
c1111 may update these terms and conditions at any time. In the case of important changes, an effort will be made to notify users through the platform.
Continuing to use the platform after an update will be considered acceptance of the new terms and conditions. Therefore, it is advised to visit this page regularly.